Party Room Packages
Classic Package — $599.99 + HST (Fri - Sun) / $499.99 + HST (Mon - Thu)
- 10 game tickets
- 75-minute gameplay
- 60-minute private party room
- Classic decorations, setup & cleanup
- Birthday gift for birthday child
- 10 juice & 10 bottled water
- Party essentials (plates, cups, napkins, utensils)
- Digital invitation card
Additional guests: $29.99 + HST per person
Event Flow
- Arrival & check-in (10–15 mins before start time)
- Gameplay (75 mins)
- Party room (50 mins)
- Wrap-up (10 mins)
Premium Package — $699.99 + HST (Fri - Sun) / $599.99 + HST (Mon - Thu)
- 12 game tickets
- 90-minute gameplay
- 60-minute private party room
- Decorations, setup & cleanup
- Birthday gift + 1 Free Play Ticket
- Goodie bag for each guest
- 12 juice & 12 bottled water
- Party essentials
- Digital invitation card
Additional guests: $29.99 + HST per person
Event Flow
- Arrival & check-in (10–15 mins before start time)
- Gameplay (90 mins)
- Party room (50 mins)
- Wrap-up (10 mins)
VIP Private Event — $1,499.99 + HST
- Up to 30 guests
- 150-minute full private venue access
- Full access to all game rooms & experiences
- Decorations, setup & cleanup
- 2 dedicated event staff
- Music / party atmosphere control
- Private use (no waiting / no sharing)
- Birthday gift + 4 Free Play Tickets
- Goodie bag for each guest
- Unlimited juice & bottled water
- Party essentials
- Digital invitation card
- Group photo assistance
Additional guests: $29.99 + HST per person
Event Flow
- Arrival & check-in (10–15 mins before start time)
- Gameplay (75–90 mins)
- Celebration / party time (45–60 mins)
- Wrap-up
Party Room Policy
Booking & Payment
All party room bookings must be made in advance and are subject to availability.
Full payment is required at the time of booking to secure your event. Additional guests and add-ons can be paid in-store on the event day.
All prices are subject to HST.
Additional Guests
Additional guests are $29.99 + HST per person.
All participants must have a valid ticket to play. Each ticket is valid for one participant only and may not be shared between multiple participants.
Unused tickets are non-refundable but may be used for a future visit (Only for Classic and Premium party room package). For VIP Group Event, if fewer than 30 guests attend, no refund or credit will be provided for unused guest spots, and they cannot be carried over or used at a later date.
Arrival & Timing
Please arrive 10–15 minutes before your scheduled time.
Your booking time is your game start time. Late arrivals will not extend gameplay or party room time.
Waiver Requirement
All participants must complete a waiver before playing.
Guests under 18 require a parent or guardian signature.
Age Policy
- Minimum age: 6 years old
- Under 6: not allowed to participate (may stay in common area)
- Ages 6–8: adult must stay and supervise
- Ages 9–13: adult must remain on-site
- Ages 14–17: waiver required, no adult needed
Food & Drinks
Outside food and cake are allowed in the party room only.
No food or drinks allowed in game areas and common areas.
No alcohol permitted.
Decorations
Decorations are included based on package.
No confetti, piñatas, or wall damage allowed.
Supervision & Conduct
The party organizer is responsible for all guests.
Unsafe or disruptive behavior may result in removal without refund.
Overtime
Events must end on time.
Additional time (only valid for Classic and Premium party room package): Additional playing time is $12.99+tax/person for 30 minutes, and additional party room time is $60+tax for 30 minutes. All extensions are subject to availability at the time of the event.
Cancellation Policy
Classic & Premium Party Room
- More than 72 hours: full refund
- Within 72 hours: 30% cancellation fee
- Within 24 hours or no-show: non-refundable
VIP Private Event
- More than 7 days: full refund
- 3–7 days: 50% cancellation fee
- Less than 72 hours: non-refundable
Refunds are processed within 24–48 hours. Banks may take an additional 5–7 business days.
Liability
Playplex Game is not responsible for lost or stolen items.
Guests are responsible for any damages caused.
Force Majeure
Playplex Game is not responsible for delays or cancellations caused by events beyond our control (e.g., power outages, internet failure, severe weather).